Trust and Safety on eBay 
The eBay Community is guided by the values of open communication and honesty, and the vast majority of buyers and sellers at eBay are reliable. To promote a safe trading environment, eBay provides built-in safeguards to help protect you each time you buy and sell. For example, eBay provides:
A Feedback system to help you know your trading partner’s reputation
Support if you have transaction problems
Support for protecting your eBay account
Policies to protect your privacy
Rules and policies to promote a safe trading environment
More information about Shopping Safely on eBay
